All repairs include a 90‑day warranty on parts and labor. This warranty covers defects in the replacement part and workmanship performed during the repair.

✔ What IS Covered

• Defective replacement parts
• Issues caused by installation or workmanship
• Post‑repair malfunctions directly related to the serviced component

✘ What is NOT Covered

• Physical damage after the repair (drops, cracks, impact damage)
• Liquid damage of any kind
• Damage caused by misuse, neglect, or improper handling
• Damage caused by third‑party repair attempts
• Issues unrelated to the original repair
• Software issues, malware, or data corruption

⚠ Warranty Void Conditions

• If the device is opened, tampered with, or serviced by another shop
• If the device incurs new physical or liquid damage after repair
• If the customer attempts self‑repair or modification
• If internal components are removed, swapped, or damaged

📌 Legal Disclaimers

• We are not responsible for pre‑existing damage or underlying issues that may worsen during repair.
• We are not responsible for data loss. Customers should back up their device before service.
• Liquid‑damaged devices have no warranty due to unpredictable long‑term failure.
• Physical damage voids all warranties immediately.
• Warranty applies only to the specific part replaced and the labor performed — not the entire device.

If a warranty claim is approved, we will repair or replace the defective part at no cost. If the issue is not covered under warranty, standard repair rates apply.

All mobile repairs require a $50 deposit every time a mobile appointment is scheduled.

• The $50 deposit is required regardless of the repair type.
• The deposit must be paid before the appointment is confirmed.
• The deposit is applied toward the final repair total if the repair is completed.
• If the customer cancels or does not show, the deposit is forfeited.
• This deposit is separate from any part cost and is charged for every mobile service visit.

Devices showing signs of infestation (roaches, bed bugs, ants, etc.) require special handling.

• If an infestation is discovered during diagnostics or repair, a $50 contamination fee is immediately required.
• This fee must be paid at the time of discovery before any further work continues.
• We reserve the right to refuse service if the infestation poses a risk to equipment or workspace.
• Devices must be professionally cleaned or treated before being brought back for repair.

All drop‑off repairs require a scheduled appointment.

• Walk‑ins are not accepted without prior scheduling.
• Appointments ensure proper time for diagnostics and prevent scheduling conflicts.
• Customers must arrive on time or reschedule if running late.

We ask that repaired devices be picked up promptly.

• Devices left over 30 days may be considered abandoned.
• Abandoned devices may be recycled or used to recover costs.
• We will attempt multiple contact attempts before marking a device abandoned.

Parts are ordered fresh for every repair.

• Cutoff Time: 6:00 PM EST
• Approvals before 6 PM → Part ships overnight and arrives next business day.
• Approvals after 6 PM → Part ships next business day and arrives the day after.
• Most repairs are completed the same day the part arrives.

We travel to your location for certain repairs.

• $50 deposit required for every mobile appointment.
• Travel fees may apply depending on distance.
• Customer must be present at the scheduled time.

Mail‑in repairs do not require a deposit.

• Package your device securely.
• Tracking is strongly recommended.
• We contact you with a quote after diagnostics.
• You only pay after repair is completed.

While rare, data loss can occur during repair. We recommend backing up your device before service.

• We are not responsible for data loss.
• We do not access personal data unless required for diagnostics.

If your repair isn’t listed, you can still request service. We handle many uncommon or advanced repairs.

Use our quote form to describe the issue in detail.

• Yes, we repair most brands and models.
• Yes, we offer same‑day service when possible.
• Drop‑off repairs require an appointment.
• Mobile repair availability varies by distance and part requirements.