Mail‑in repair is a convenient option for customers who cannot visit in person or prefer to ship their device for service. Once your device arrives, it is inspected, diagnosed, and repaired using fresh‑ordered parts specific to your device.

• You ship your device to us.
• We perform diagnostics upon arrival.
• We contact you with a repair quote.
• Repairs begin once you approve the quote.
• Your device is shipped back to you with tracking.

To ensure a smooth and reliable mail‑in repair process, please review the following policies:

• No deposit is required for mail‑in repairs.
• You only pay once you approve the repair and the work is completed.
• Devices must arrive in safe, protective packaging.
• Tracking is strongly recommended for all shipments.
• We are not responsible for damage caused during shipping.
• We will contact you immediately if your device arrives with shipping‑related damage.
• Turnaround time depends on diagnostic results and part availability.
• Return shipping is billed at cost and added to your final total.

Please package your device securely to prevent damage during transit. Use bubble wrap, padding, or a sturdy box. Include your contact information inside the package.

• Include your name, phone number, and email.
• Include a brief description of the issue.
• Remove any cases or accessories unless needed for repair.
• Ship using any carrier you prefer.
• Tracking is strongly recommended.

Once your device is shipped, please send us the tracking number so we can anticipate its arrival.

We offer several secure and convenient payment options for repair totals.

• Card Payments — Accepted for repair totals.
• Cash — Accepted for local drop‑off or pickup.
• Mobile Payments — Accepted for repair totals.

No deposit is required for mail‑in repairs. Payment is only due after you approve the repair and the work is completed.

You may print and include this form inside your package to ensure we have all the information needed when your device arrives.

You can print this section directly from your browser.