Mobile Repair Service — We Come to You
Shane’s Tech Rescue offers mobile repair service where we come directly to your home, workplace, or meetup spot. Whether it’s a cracked screen, a battery swap, diagnostics, or a full repair — we bring the tools, the parts, and the know‑how right to your door.
How Mobile Pricing Works
Mobile service is priced based on distance from our driveway in Richmond, KY. This keeps things fair, predictable, and transparent.
Mileage Brackets
- 0–5 miles — $10
- 5–10 miles — $20
- 10–15 miles — $30
- 15–20 miles — $40
- 20+ miles — Custom quote
What’s Included in the Mobile Fee
- Travel to your location
- On‑site diagnostics
- On‑site repairs when possible
- Parts installation
- Device testing
- Payment processing
- A written repair summary for your records
The mobile fee is separate from the repair cost, but you’ll always know both upfront before any work begins.
How We Calculate Your Distance
Your distance is measured from our driveway to your address using standard mapping tools. Once you enter your address on the website, your exact mileage bracket and mobile fee will appear automatically.
You can also message us your address and we’ll calculate it for you.
Why Choose Mobile Repair?
- No waiting rooms
- No rearranging your schedule
- No dropping off and picking up
- Repairs done where you’re comfortable
- Ideal for parents, workers, and anyone short on time
Mobile service is the fastest way to get your device fixed without disrupting your day.
Ready to Book a Mobile Repair?
Tell us your address, the device you need fixed, and the issue you’re experiencing. We’ll confirm your mileage bracket, quote your mobile fee, and schedule a time that works for you.
Mobile Repair Policies
Deposit Policy
Shane’s Tech Rescue does not stock parts. Every part or screen is ordered fresh specifically for your repair. Because these parts are purchased immediately after your approval, a deposit is required.
- A flat $50 deposit is required for all mobile repairs that require a part to be ordered.
- The $50 deposit is applied toward your final repair total if you follow through with the repair.
- If you cancel after the part has been ordered, the $50 deposit is forfeited to cover the cost of ordering the part.
- If you cancel before the part is ordered, the deposit is refunded in full.
Shipping & Arrival Times
Parts are ordered fresh and shipped overnight.
- Overnight shipping cutoff time: 6:00 PM EST
- Parts approved before 6:00 PM EST arrive the next business day by 3:00 PM EST
- Approvals after 6:00 PM EST ship the next business day and arrive the day after.
This timing may affect when your mobile repair appointment is scheduled.
Appointment Scheduling
Mobile repair appointments are scheduled based on when your part arrives.
- Parts arriving by 3:00 PM EST → Same‑day mobile repair is usually available.
- Parts arriving after 3:00 PM EST → Repair may be scheduled for the next morning.
Ways to Pay
We offer several secure and convenient payment options for both deposits and final repair totals.
- Card Payments — Accepted for deposits and repair totals.
- Cash — Accepted for deposits and repair totals.
- Mobile Payments — Accepted for deposits and repair totals.
Your $50 mobile repair deposit can be paid using any of the above methods. If you follow through with the repair, the deposit is applied directly to your final total.